The Allow User Impersonation preference allows administrators and business group administrators to impersonate Incent users. Administrators can impersonate users of the following type:
• Executive
• Business Group Executive
• Manager
• Individual Payee.
To enable the preference:
1. Click the Setup tab, then click Preferences in the secondary menu. The Preferences screen appears.
2. Click ALLOW_USER_IMPERSONATION. The Name* field is automatically populated. (This field cannot be edited.)
3. In the Value* field, choose Yes using the drop-down list.
4. Click the Save button. The ALLOW_USER_IMPERSONATION preference is saved.