Manage Messages

1. Click the   Screen Shot 2016-05-26 at 10.01.06 AM  button in the main menu (top right of the screen). The Messages dialog appears. Messages Dialog Unread messages appear in bold.

Screen Shot 2016-06-09 at 1.42.52 PM

2. To display a message, click on the corresponding entry in the list. The message appears in the bottom portion of the dialog.

3. To reply to a message, click either the  Screen Shot 2016-05-26 at 10.01.33 AM  button or the  Screen Shot 2016-05-26 at 10.01.41 AM button. The Send a Message dialog appears. Do the following:

a. (Optional) In the To field, modify the recipients of the message, as required.

b. (Optional) In the Subject field, modify the text as required.

c. In the Message field, type the text of the message.

d. Click the  Screen Shot 2016-05-26 at 12.02.45 PM 1 button to send the message. Alternatively, click the  Screen Shot 2016-05-26 at 10.00.36 AM button to dismiss the dialog without sending the message.

4. To create a new message, click the screen-shot-2016-12-28-at-2-50-35-pmbutton. The Send a Message dialog appears. Do the following:

a. In the To field, type the recipients of the message.

b. In the Subject field, type the subject of the message.

c. In the Message field, type the text of the message.

d. Click theScreen Shot 2016-05-26 at 12.02.45 PM 1 button to send the message. Alternatively, click theScreen Shot 2016-05-26 at 10.00.36 AM button to dismiss the dialog without sending the message.

5. To delete a message, select a message in the list and click the  Screen Shot 2016-05-26 at 10.00.46 AM button. A confirmation dialog appears. Click the Screen Shot 2016-05-26 at 12.08.03 PM  button to delete the message. Alternatively, click theScreen Shot 2016-05-26 at 10.00.36 AM  button to dismiss the dialog without deleting the message.

6. To mark a message as read or unread, select the message in the list, click the Screen Shot 2016-05-26 at 10.08.09 AM button, and choose either Mark as Read or Mark as Unread using the drop-down menu.

7. To view your sent messages, click the Sent link near the top of the dialog.

8. To download all messages, click the Screen Shot 2016-05-26 at 10.08.09 AM button and choose Download All using the drop-down menu. Depending on your browser, a dialog might appear allowing you to specify where to save the file.

9. Click the Screen Shot 2016-05-26 at 10.08.17 AMbutton to close the Messages dialog.

note: All system-generated emails sent use a “From” address of “noreply@xactlycorp.com.”